
CASE DISCUSSION
Patient-Centered Care: Nursing’s Role in Quality & Safety
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Case Description
Nurses play a pivotal role in ensuring quality and safety through patient-centered care, which emphasizes empathy, communication, and shared decision-making. By actively involving patients and families in care planning, nurses help improve treatment adherence, satisfaction, and outcomes. Their...
Case Summary
- Patient-centered care (PCC) prioritizes individual patient needs, preferences, and values in all clinical decisions. Key elements include respect, consideration of backgrounds, and addressing patient needs, improving satisfaction, outcomes, and safety while reducing medical errors and healthcare costs. Nurses play a crucial role in advocating for patients, delivering care, and ensuring their satisfaction, acting as a bridge between patients, families, and healthcare teams.
Speaker Profile

Mr. Anil Kumar Bojja
Director of Nursing, Hayat National Hospital- al Inma Medical Services, Saudi ArabiaMr. Anil Kumar Bojja is a seasoned nursing leader with over a decade of experience in clinical operations, nursing management, and quality assurance across premier healthcare institutions in India and Saudi Arabia. Currently serving as the Director of Nursing at Hayat National Hospital, Saudi Arabia, he plays a pivotal role in overseeing nursing operations, risk management, and compliance with international healthcare standards. With a strong foundation in leadership and patient safety, Mr. Bojja has consistently contributed to elevating nursing practices and clinical quality across the organizations he has served.
Disclosures
Assimilate requires every individual in a position to control educational content to disclose all financial relationships with ineligible companies that have occurred within the past 24 months. Ineligible companies are organizations whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. All relevant financial relationships for anyone with the ability to control the content of this educational activity have been reviewed and mitigated. Others involved in the planning of this activity have no relevant financial relationships.